Abstract:
In the world, all ports are unique, and the task of measuring and analyzing performance is not simple and is made more difficult by the failure to establish industry standards on what to measure, how to measure it and how to express the measure in an informative and consistent manner. This difficulty is compounded by the fact that there is no single measure that can sum up all the important aspects of port or terminal performance. This study aims to analyze the existing literature about performance measures of container terminal operations.